How Can We Help You?

Booking a service on Bewdy is quick and easy. You can do so through our app or website by following these simple steps:

1. Log into Your Account

Ensure you are logged into your Bewdy account. If you don’t have an account yet, you’ll need to sign up first.

2. Select Your Desired Service

Browse through the available services and choose the one that best suits your needs.

3. Choose a Date and Time

Pick a date and time that works for you from the available slots.

4. Ensure Sufficient Funds in Your Wallet

To confirm your booking, you must have enough funds in your Bewdy Wallet. If needed, you can top up your wallet before proceeding.

5. Confirm Your Booking

Review your selected service, ensure all details are correct, and confirm your booking. You’ll receive a confirmation notification and email once your booking is successful.

That’s it! Your service is now booked, and you’re all set.

Yes, you can cancel or reschedule a booking on Bewdy, provided you do so at least 24 hours before your scheduled appointment.

Cancellation Policy

• If you cancel at least 24 hours before your appointment, you will receive a full refund back into your Bewdy Wallet.
• Cancellations made less than 24 hours before the appointment may not be eligible for a full refund.

Rescheduling Policy

• You can reschedule your appointment for a different date and time, as long as the change is made at least 24 hours in advance.
• If rescheduling is unavailable for your selected service, you may need to cancel and rebook.

To cancel or reschedule, simply go to the "My Bookings" section in the Bewdy app  select your appointment, and choose the relevant option.

If you need further assistance, our customer support team is always happy to help!

Finding a service provider near you on Bewdy is quick and easy. You can use our app or website to browse and book professionals in your area. Here’s how:

1. Log into Your Bewdy Account

Ensure you are signed in to access all available services and providers. If you don’t have an account, you’ll need to sign up first.

2. Use the Search Feature

• Enter the service you need (e.g., hairstyling, makeup, massage, etc.).
• Enable location services or manually enter your city or postcode to see providers near you.

3. Browse Available Service Providers

• View a list of professionals offering your selected service in your area.
• Check their ratings, reviews, availability, and pricing to find the best match.

4. Select and Book Your Preferred Provider

• Choose a provider that fits your needs.
• Select an available date and time for your appointment.
• Ensure you have sufficient funds in your Bewdy Wallet to confirm the booking.

Once booked, you’ll receive a confirmation, and your service provider will be notified.

If you need any assistance, our support team is always available to help!

Leaving feedback for a service provider on Bewdy is simple and helps ensure quality service for all users. Here’s how you can share your experience:

1. Log into Your Bewdy Account

• Make sure you are signed into your account on the Bewdy app 

2. Go to "My Bookings"

• Navigate to the "My Bookings" section.
• Locate the completed service you want to review.

3. Select "Leave a Review"

• Click on the option to rate and review your service provider.

4. Provide Your Feedback

• Rate the provider using the star rating system (typically from 1 to 5 stars).
• Write a brief review describing your experience, including details about professionalism, punctuality, and service quality.

5. Submit Your Review

• Once you’ve entered your feedback, click submit, and your review will be posted to help others make informed decisions.

Your feedback is valuable in maintaining high-quality services on Bewdy and supporting service providers in improving their offerings!

We frequently offer discounts and promotions for our users. You can check our website or sign up for our newsletter to stay updated on the latest deals.

Yes, you can delete your Bewdy account at any time. However, before proceeding, please ensure you have used up any remaining balance in your Bewdy Wallet, as refunds are not provided.

How to Delete Your Account:

1. Log into Your Bewdy Account

   • Open the Bewdy app 

2. Go to Account Settings

   • Navigate to the "Settings" or "Profile" section.
   • Look for the option to delete your account.

3. Confirm Your Request

   • Before confirming, ensure your wallet balance is fully used, as any remaining funds will not be refunded.
   • Follow the on-screen instructions to permanently delete your account.

Important Notes:

• Deleting your account is permanent, and you will lose access to your booking history, reviews, and saved preferences.
• If you decide to use Bewdy again in the future, you will need to create a new account.

If you need further assistance, feel free to contact Bewdy customer support support@bewdybook.com before deleting your account.

Changing your location on Bewdy is quick and easy. Follow these steps to update your location settings and find service providers near you:

1. Log into Your Bewdy Account

• Ensure you are signed into the Bewdy app on your device.

2. Access Location Preferences

• Tap on your Profile in the app.
• Select "Location Preferences" from the menu.

3. Update Your Location

• Choose to set your location to your current location (using GPS) or manually enter a custom location.
• You can also adjust settings to search for service providers based on distance.

4. Save Your Changes

• After updating your location, make sure to save the changes so that your service recommendations and searches reflect your new area.

This ensures that you can easily browse and book services near your preferred location!

Adding funds to your Bewdy Wallet is simple and ensures you can seamlessly book services.

Follow these steps to load your wallet:

1. Log into Your Bewdy Account

• Open the Bewdy app and sign in to your account.

2. Access Your Wallet

• Click on Profile.
• Select "Wallet" from the menu.

3. Copy Your Unique Digital Account Number

• On the Wallet screen, you will see a unique digital account number assigned to you.
• This account number is exclusive to your account and should be used for all your payments.

4. Make a Payment from Your Banking App

• Open your banking app.
• Select bank transfer and paste your Bewdy Wallet account number as the recipient.
• Enter the amount you wish to load into your wallet and complete the transfer.

5. Confirm Your Balance

• Once the transfer is successful, your wallet balance should update automatically.
• You can now use your funds to book services on Bewdy.

If you experience any issues, please reach out to Bewdy customer support support@bewdybook.com for assistance.