I’ve paid for my booking twice, can I get a refund?

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Yes! If you’ve accidentally paid twice for the same booking on Bewdy, you are eligible for a refund. Here’s how you can request it:

1. Contact Bewdy Support

  • Log into your Bewdy account.
  • Go to the "Chat Support" section in the app or website.
  • Start a chat with customer support and explain the double payment issue.

2. Provide the Necessary Details

To speed up the refund process, please include:

  • Order reference number (found in your booking confirmation).
  • Proof of double payment (e.g., a screenshot of your bank transaction or Bewdy Wallet history).
  • Date of the transaction.
  • Amount charged twice.

3. Refund Processing

  • Once Bewdy’s team verifies the duplicate payment, your refund will be processed.
  • Refunds are typically returned to your Bewdy Wallet.

Important Notes:

  • Refund processing time may vary.
  • ✔ The extra payment in your Bewdy Wallet can be used for future bookings.

For further assistance, reach out to Bewdy customer support, and we’ll be happy to help!

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