I’ve paid for my booking twice, can I get a refund?
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Yes! If you’ve accidentally paid twice for the same booking on Bewdy, you are eligible for a refund. Here’s how you can request it:
1. Contact Bewdy Support
- Log into your Bewdy account.
- Go to the "Chat Support" section in the app or website.
- Start a chat with customer support and explain the double payment issue.
2. Provide the Necessary Details
To speed up the refund process, please include:
- Order reference number (found in your booking confirmation).
- Proof of double payment (e.g., a screenshot of your bank transaction or Bewdy Wallet history).
- Date of the transaction.
- Amount charged twice.
3. Refund Processing
- Once Bewdy’s team verifies the duplicate payment, your refund will be processed.
- Refunds are typically returned to your Bewdy Wallet.
Important Notes:
- ✔ Refund processing time may vary.
- ✔ The extra payment in your Bewdy Wallet can be used for future bookings.
For further assistance, reach out to Bewdy customer support, and we’ll be happy to help!